This page contains our current
This policy applies to our web sites and to any
personal information given by you to us in the course of conducting
Information Collected Online
to track visits EXCEPT our support forum will deposit a cookie
on your machine to identify returning registered users. The
cookie will be identified by 'nwpsw.com'. The support forum
provides a way to delete the cookie. If you do not use the support
forum, you will not encounter cookies. External sites may use
cookies when directing traffic to our site.
- Web/FTP Server Log Files - the web servers
of the web hosting companies we utilize record accesses to our
web pages and FTP file downloads. These log files are solely
for statistical purposes such as most frequently viewed pages.
We do not track individual visits unless illegal activity is
- Web Form Email Messages - email addresses
submitted into our online "email us" form are used only to respond
to visitor queries and are not added/sold/transferred to any
mailing list. At our discretion, we may retain a copy of the
submitted message and our outgoing response email message for
- Email Messages To Our Email Accounts - email
addresses sent to our email accounts by non-customers are not
added/sold/transferred to any mailing list. At our discretion,
we may retain a copy of the received message and our outgoing
email message for future reference.
- Software Demo Requests - if a request comes
from a person located within the geographical area of a reseller
of our software with whom we have an exclusive distribution
agreement, we may forward the email address of the requestor
to that reseller for follow up by that reseller.
- Google AdWords™
conversion tracking. Some of our pages contain an image and
us the interest level of traffic driven to our site by AdWords
- We use Google Analytics to track referrals
from Google to our site in order to improve our site. Many pages
on the site have the code necessary for this to work. Google
Information Collected By Our Resellers
each of our resellers for their privacy policies.
- Information Supplied To Us By The Reseller
- depending on the type of reseller transaction, we may be supplied
with drop ship address information and, in the case of an unlock
code from a reseller order, a phone number and
email address for delivery. This reseller gathered information
given to us never includes payment information such as credit
card numbers. This information is used internally by us and
is not sold or distributed outside our company.
Information Collected By Us During a Phone/FAX/Mail
- Personal Information Privacy - all information
collected by us during the course of a purchase transaction
is used internally within our company and is not distributed
to any one else (exception is credit card address verification).
- Credit Card Address Verification - we are
required by our bank to do 100% Address Verification of every
credit card authorization we make. This helps protect you against
unauthorized use of your credit card.
- Transaction Document Retention - we are required
by credit card companies and certain government agencies to
retain documents for a short period of time that we use to process
- Email Addresses - either at the time of purchase
or when you register one of our products, you can request that
we add your email address to our customer list for the specific
product you purchased. We occasionally send email relating to
the product you purchased. This email usually includes announcements
about bug fix patches or new revisions. It may sometimes include
information about related products we sell. You can choose to
opt out of participating in this list at any time, such as at
the time of purchase or later; instructions are provided in
the email messages we send. You can also send an email message
to us at any time asking for removal from our email notification
lists (please include the email address that you receive email
from us on).
- Personal Information Security - customer
information/lists and related personal data are not kept on
our web sites. Our web sites do not directly contain secure
online order forms, our web pages are linked to resellers from
whom you can make an online purchase. Under no circumstances
will Northwest Performance Software sell, rent, loan or give
personally identifiable user information to marketers.
The foregoing policies are effective as of August
17, 2006. Northwest Performance Software, Inc. reserves the right
to change this policy at any time by notifying users of the existence
of a new privacy statement. This statement and the policies outlined
herein are not intended to and do not create any contractual or
other legal rights in or on behalf of any party.