Office Hours and Time Zone Information

Our office hours are 8 am to 12 pm PST (UTC-8) Monday through Friday (except holidays)

Ways to contact us

Telephone Number

Please note our office hours.
  • Sales and Support: +1 (360) 683-9888
  • Note: as of April 25, 2024 our fax number ending in 9871 has been disconnected.

Email Us

(Privacy Policy)

We will email you a response within one business day or less of your submission. If you DO NOT receive a response by the next business day, please check your SPAM quarantine folder for email from netscantools.com. Our email messages are sometimes detained by spam filtering software.


Links to email forms...

General Questions
Quote Request
Sales Questions (quote requests should use other form above)
Technical Support Request--for all software except NetScanTools Pro
NetScanTools Pro Technical Support Request
New Feature Request or Suggestion Form

Postal Mailing Address

Northwest Performance Software, Inc.
PO Box 1375
Sequim, WA 98382-4322

Social Media

Follow us on Facebook and Twitter - watch our demonstration videos on Youtube.

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