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Phone Support

Due to limited resources, customer voice telephone support is available only after we determine that your problem cannot be solved using email. Voice telephone support is available for customers/registered users only during normal business hours from 9am to 3pm (Pacific Time, Seattle) on Monday through Friday excluding holidays. The number is (360) 683-9888.


Before you call, please fill out a Support Request form and we will respond as quickly as possible during business hours. To save time, you should be as detailed as possible when filling out the form.


Trial version users or pre-sales questions: Please use our Support Request form.